What Reelson is
Reelson is an online casino built around a simple idea: one lobby where you can find pokies, table games and live dealer rooms without hunting through menus. The site runs in a browser on desktop and mobile, with a light and dark display mode so you can pick whichever is easier on the eyes at night.
The brand is owned and operated by Novatrix SRL, a company incorporated in Costa Rica. Gaming operates under E-gaming licence No. 0000002 issued by Tobique Gaming Commission. The full legal framework sits in the footer of the site, where you can read our Terms and Conditions, Bonus Terms and Conditions, Privacy Policy, Cookie Policy, Anti-Fraud Policy, AML Policy and Responsible Gaming page. We suggest reading them before you deposit, particularly the bonus terms, because they set out the rules that apply to every offer.
If you play from Australia, it is your responsibility to check that online gambling is permitted where you live and that you are of legal age. Reelson is meant for adults only.
How to get started
Starting takes a few short steps, and you can stop at any point before depositing.
- Select Sign Up at the top of any page and complete the registration form with accurate personal details.
- Log in to your account and open My Profile to review your information.
- Choose Deposit, pick a payment method and add funds to your balance.
- Check the Promotions page and, if you want the welcome offer, claim it before you start playing.
- Open the Lobby and choose a game.
Use details that match your official documents. Like most licensed casinos, we may ask you to verify your identity before a withdrawal is processed, and mismatched information is the most common cause of delays. Our Anti-Fraud and AML policies explain why these checks exist and what to expect.
The welcome bonus
New players can claim a 100% welcome bonus of up to €5,000 plus 200 free spins. The amount is shown in euros on the site, which is the currency of the offer as advertised. We have not set an Australian dollar figure here, so please check the current terms on the site for how the bonus is calculated and credited on your account.
Every bonus comes with conditions. These typically cover wagering requirements, the games that count towards them, maximum bet limits while a bonus is active, and time limits. None of these details are fixed on this page, because they can change. Read the Bonus Terms and Conditions before you claim, and if anything is unclear, ask support first.
Games in the lobby
The lobby is organised into collections so you can move quickly between styles of play. A search bar and a provider filter help if you already know what you want, and the Last winners and Top winners sections show recent activity across the site.
Pokies
Slots are the largest part of the catalogue. They are grouped into categories such as Top Games, High RTP, Recommended, New Games, Bonus Friendly, Bonus Buy, Jackpot Games, Fast Games and Coins. There is also seasonal content, for example a Halloween collection. High RTP titles list a higher theoretical return to player, though results in any single session are random and nothing guarantees a win.
Bonus Buy pokies let you pay to trigger the feature round directly instead of waiting for it to land. These games can swing hard in either direction, so set a budget before you try them. Jackpot Games offer prizes that grow with play, and Fast Games suit shorter sessions.
Table games
Classic table games have their own section, separate from the pokies. If you prefer the pace of cards and wheels over spinning reels, start there.
Live casino
The Live Casino section streams games hosted by real dealers. It has its own tab at the top of the site, so you can switch from the main lobby in one click. Live games run in real time, which means tables fill up at busy hours and you may need to wait for a seat or choose another table.
Game providers are listed in the lobby under the Providers filter. The line-up can change as titles are added and removed, so use that filter to see which studios are currently available.
Promotions, tournaments and VIP
Beyond the welcome offer, the Promotions page collects current campaigns. The Tournaments section lists competitions where you play eligible games and move up a leaderboard. Prizes and entry rules vary from event to event, so open the tournament page for the details before you join.
The VIP Loyalty programme rewards regular play. How you progress and what you receive are set out on the site, and they may be updated over time. As with all bonuses, the terms of each reward apply.
Deposits and withdrawals
You can add funds with the Deposit button and request a payout with Cash Out. Both are available from the top of the site once you are logged in. The site describes its payment options as secure payment solutions. The exact list of methods, minimum and maximum amounts, processing times and any fees are not listed on this page, because they can differ by region and change over time. Open the Deposit window while logged in to see what is currently available for your account.
Note that the site display currency is shown as EUR by default. If you fund your account in Australian dollars, your bank or payment provider may apply a conversion and charge a fee for it. Check with your provider before you deposit.
For withdrawals, plan for verification. We may ask for proof of identity and address, and payouts are normally returned to the method used to deposit where possible. Completing verification early usually makes your first withdrawal smoother. Any bonus you have claimed may also affect when you can withdraw, so check the active bonus terms.
Support
The Help and Support section covers common questions, and the Contact Us page connects you with our team if you need a person. Have your username and a short description of the issue ready, and attach screenshots if the problem involves a game or a transaction. For questions about bonuses, payments or verification, include the date and the amount involved so we can find the record quickly.
Response times and available contact channels are shown on the Contact Us page, so check there for the current options.
Responsible gambling
Gambling should be a form of entertainment, and it carries real financial risk. Decide on a budget before you play, keep to it, and never gamble with money you need for bills, rent or groceries. Take breaks, and do not chase losses.
Our Responsible Gaming page explains the tools and guidance available to you. If gambling is causing you stress or harm, or you simply want to step back, contact support to ask about limits or a break from play. In Australia you can also reach free, confidential help through Gambling Help Online on 1800 858 858, available around the clock.
Reelson is for players aged 18 and over. If you are under the legal age, please do not register.